Paxos - Crypto Transfers Incident Detected

Incident Report for Paxos

Resolved

This incident has been resolved.

Posted Sep 12, 2025 - 15:19 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 12, 2025 - 15:09 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 12, 2025 - 14:55 UTC

Investigating

At this time, we are experiencing an outage on the Transfers endpoints. As such Crypto Withdrawals are impacted and customers may experience delays in processing.

Posted Sep 12, 2025 - 14:34 UTC

This incident affected: Dashboard UI (Crypto Transfers), account.paxos.com UI (Crypto Transfers), and Paxos v2 API (Crypto Transfers).