Paxos - Crypto Transfers Incident Detected

Incident Report for Paxos

Resolved

This incident has been resolved.

Posted Dec 18, 2025 - 01:56 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 18, 2025 - 01:54 UTC

Investigating

At this time, we are experiencing an outage on the Transfers endpoints. As such, Crypto Deposits on Stellar network are impacted and customers may experience delays in processing.

Posted Dec 18, 2025 - 00:47 UTC

This incident affected: Dashboard UI (Crypto Transfers), Wallet UI (account.paxos.com) (Crypto Transfers), and Paxos v2 API (Crypto Transfers).